FAQS

Connectivity Guide and Supported Protocols / en español

Our storage platform features a flexible infrastructure built to seamlessly fit any workflow. Depending on your data volume and automation requirements, you have access to two independent storage tiers with full support for multiple connection protocols.


Specifications by Storage Type

FeatureStandard StoragePremium Storage
Backend InfrastructureDedicated SSD StorageCloud Storage with Advanced Redundancy
Single File Size LimitUp to 4 TB per fileUp to 5 TB per file
Connection PerformanceBalanced for general usageHigh-speed simultaneous transfers (Up to 100 threads per IP)
Backup HistoryImmediate permanent deletionData protection against accidental deletion (14-30 days)
Best Used For…Automated backups and daily documentationLarge files, media content, and direct editing

Official Access Paths

Please use the following addresses depending on your connection method and the size of the data you need to transfer:

🌐 WEB PANEL ACCESS (General Management & File Sharing)
• URL: https://storage.ftpsrv.com
• Best for: Accessing your files from any web browser, managing your data visually, and creating shared links or data drops for external users.

🚀 SFTP / FTPS ACCESS (Heavy Transfers & Large Files)
• Server / Host: ftp.ftpsrv.com
• Port: 2022
• Recommended use: This is the optimal, direct path to transfer individual files exceeding 100 MB, ensuring maximum connection stability and speed.

📁 SECURE WEBDAV ACCESS (Native Network Drive on your Computer)
• Network Address: https://dav.ftpsrv.com
• Security: Active SSL Encryption (HTTPS).
• Recommended use: Map your cloud storage space as a local hard drive in Windows or macOS. Note: Optimized for daily file management, reading, and direct editing (100 MB per-file upload limit under this specific method).


Recommended Applications (Free & Open Source)

Our infrastructure is fully compatible with industry-standard tools, allowing you to manage your backups at no additional cost:

  • WinSCP / FileZilla (Windows / macOS / Linux): Traditional desktop clients. Configure them with the host ftp.ftpsrv.com and port 2022 for massive or very heavy file transfers.
  • Cyberduck (Windows / macOS): An intuitive and streamlined visual explorer. This is the perfect option if you prefer a direct graphical setup using the secure WebDAV address https://dav.ftpsrv.com.
  • Duplicati (Automated Backups): If you need your computer to perform unattended, scheduled backups (e.g., hourly), Duplicati runs smoothly in the background, encrypts your data for extra privacy before uploading, and connects natively to our paths.

Collaboration Tools: Shared Links (Shares)

From your own Web Panel, you can independently manage access to your files to share them with external clients or collaborators:

  • Protected & Temporary Links: Restrict access with an exclusive password or schedule an automatic expiration date on the calendar.
  • Data Dropzones (Upload-Only Access): Generate a link where recipients only see a box to drag and drop files. They can send information directly to your space without being able to view any of your other private folders.

Order Premium / FTP / + FAQS